AFTERCARE
Water Filter Maintenance & Support
Practical help for the system already installed in your home.
Tell us what has changed
For support, provide your system model, installation or service date, suburb and a clear description of the issue. Photographs of the equipment and labels help the team identify the setup.
Follow the operating and servicing instructions supplied with your system. If there is a leak or an urgent plumbing problem, contact an appropriate plumbing professional rather than waiting for a website enquiry response.
Replacement and warranty enquiries
Keep purchase and installation records available. The team can discuss replacement options and direct warranty questions to the information applicable to your specific system.